Saturday, December 3, 2011

10 Qualities of Successful General Managers


one. Optimism: A positive attitude is infectious in the same way that negativity can be contagious. Approaching each day, each worker, each challenge, & each project with optimism communicates a sense of confidence & dependability. Genuine optimism boosts morale & naturally leads to happier employees, increased productivity, lower turnover rates, a better product, & more satisfied customers.



General managers play an important role within an organization. Whereas a manager is usually responsible for department, the general manager usually leads the strategic planning & direction of a company. It is a critical role & that requires a person with exceptional qualities. Here are0 of the qualities that all successful general managers share:

two. Creativity: It is the indefinable quality of successful general managers & the spark that ignites their employees to do great things. Approaching business challenges in new & inventive ways can lead to unimagined results that propel the company forward.

three. Conflict-resolution skills: As important as it is for general managers to be seen as part of the team, employees also look to them to resolve disputes quickly & . An effective general manager can spot conflicts before they get out of hand & have the ability to resolve unexpected conflicts as they arise.

five. Action-oriented: Successful general managers think & react quickly to situations in the workplace. Being flexible & inclusive in decision-making demonstrates a respect for all opinions & decisive action inspires employees to get behind the desired aim.

four. Curiosity: Having a natural curiosity is another important quality of successful general managers. In addition to obtaining as much knowledge as feasible about their industry & products/services, they ask their employees plenty of questions to see what makes them tick & how they can be better managers.


6. Ability to stay calm: General managers face lots of different challenges & decisions on a every day basis. of the quickest ways to lose the confidence & respect of employees is to have a quick temper & to make rash decisions without having all of the facts. Subordinates require to think their leader has a plan-even in the direst of circumstances.

7. Ability to coach: The most successful general managers are also nice coaches. They recognize & reinforce the talents of employees &, simultaneously, observe areas of improvement which can be addressed in both casual & formal coaching sessions.

8. Listening skills: The importance of truly listening to employees is often overlooked. Being a nice listener means taking the time to give employees their full attention, communicating their understanding of the situation and/or their needs, offering a feasible solution, & inspiring continuous feedback.

9. Communication skills: Successful general managers must wear lots of hats & effectively communicate with people in all areas of the organization, from their direct subordinates & bosses to front-line employees & clients.

ten. Sense of humor: You cannot underestimate the importance of levity in the workplace. A nice boss who can joke around with employees & usually generate a fun atmosphere will help reduce stress, improve morale, & boost productivity.

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