The ability to check e mail on a phone was a revolutionary idea. What started as a service that was exclusive to Blackberry, Palm, & other early generation smartphones became available in absolutely every mobile phone on the market today. If your phone cannot manage e mail, you have a glorified paperweight. E mail is essential to business. It is what keeps business walking. It facilitates customer's ability to contact you & teams within the business ability to contact each other. E mail on mobile rings is awesome & essential.
Another great mobile phone business advancement is video chat. This is a recent advancement largely due to the 3G & 4G (soon to be 5G) networks which permit greater bandwidth to be used for individual apps. Services like FaceTime on the Apple iPhone or the Skype App available on any mobile phone has enabled nose to nose business conversations. Phone conversations are great, but actually seeing your business associates adds a new level of personalization to any business & creates a powerful global exchange.
Another essential advancement & part of the app revolution is mobile CRM program. CRM is an acronym for customer relationship management & it is how business employees stay on the same page. It makes it so if worker X gets a call about an account & updates their notes, worker Y is on the same page in the event that they talk to that same customer. For mobile businesses, having a roving & obtainable CRM means business doesn't need to happen within buildings anymore. Businesses can be managed from a Starbucks as effectively as they can be managed from a Broad Street USA address
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